brand loyalty

Ahold Delhaize Exec Says Digital Convenience Can Mean Fewer Loyal Shoppers
Ahold Delhaize Exec Says Digital Convenience Can Mean Fewer Loyal Shoppers
August 13, 2024  |  Retail

As consumers, especially younger generations, grow accustomed to having their needs met at a rapid pace, Ahold Delhaize is seeing shoppers be less loyal to...

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Deal-Seeking eGrocery Customers Prioritize Brand Recognition Over Loyalty
Deal-Seeking eGrocery Customers Prioritize Brand Recognition Over Loyalty
April 16, 2024  |  Retail

When looking for deals online, grocery shoppers want the reassurance of buying from familiar, trusted companies, but they may be willing to sacrifice their loyalty...

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Carrefour Pulls Pepsi From Shelves in Price Tussle — Will Devoted Fans Pop Over to Coke? 
Carrefour Pulls Pepsi From Shelves in Price Tussle — Will Devoted Fans Pop Over to...
January 04, 2024  |  Retail

Coke or Pepsi? The perennial debate takes a new twist in the price negotiation battle between retailers and global food giants. Carrefour has decided to...

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Will H&M’s New Return Fee Drive the Loyalty It’s Looking For?
Will H&M’s New Return Fee Drive the Loyalty It’s Looking For?
September 22, 2023  |  Retail

A growing number of retailers have introduced fees for online returns, and whenever a retailer adopts this strategy, it typically elicits a robust response from...

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Is D2C a Tired Playbook? How One Beauty Brand Finds Value in Retail Distribution
Is D2C a Tired Playbook? How One Beauty Brand Finds Value in Retail Distribution
September 11, 2023  |  Retail

In the past few years, grocery stores have significantly transformed, expanding beyond their traditional role as food suppliers. They have evolved into comprehensive shopping destinations,...

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Restaurants Seek New Tech Partnerships to Drive Digital Sales
Restaurants Seek New Tech Partnerships to Drive Digital Sales
April 21, 2023  |  Restaurant innovation

This week in restaurants, Nathan’s Famous taps ghost kitchens, and USHG launches new loyalty apps.  Quick-service restaurant (QSR) chain Nathan’s Famous announced Wednesday (April 19) a partnership with virtual...

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Report: Consumers Spend, Shop More Online With Brands That Deliver the Personal Touch
Report: Consumers Spend, Shop More Online With Brands That Deliver the Personal Touch
June 03, 2022  |  Commerce

Businesses are built on relationships, and those enduring ties help build recurring revenue. For merchants competing in today’s crowded and highly transactional eCommerce environment, this...

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Using Data To ‘Take The Handcuffs’ Off Auto-Refill Subscriptions For Consumers
Using Data To ‘Take The Handcuffs’ Off Auto-Refill Subscriptions For Consumers
July 09, 2021  |  Subscription Commerce

Six, 20-pound bags of food stacked up in the corner don’t have to mean that the owner has a lot of dogs. More likely, it’s...

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Study: Retailers Snag Trend-Seeking Consumers With Product Drops And Sales Events
Study: Retailers Snag Trend-Seeking Consumers With Product Drops And Sales Events
February 16, 2021  |  Retail

Product Drops: Retail’s New Conversion Play, a PYMNTS and Scalefast collaboration, investigates how consumers are participating in events such as product drops, flash sales and...

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