consumer insights

Tipping, Fees May Be Diners’ Tipping Point
Tipping, Fees May Be Diners’ Tipping Point
August 12, 2024  |  Consumer Insights

Much has been made of tipflation, the upward march of the tips paid at the table and for delivery, which adds to the bill and...

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98% of Financially Strained Restaurant Customers Are Cutting Back
98% of Financially Strained Restaurant Customers Are Cutting Back
August 12, 2024  |  Consumer Insights

As consumers bear the burden of inflation, PYMNTS Intelligence reveals that nearly all individuals living paycheck to paycheck are making trade-offs when it comes to...

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From Travel to Coffee to eCommerce, Consumers are Pulling Back
From Travel to Coffee to eCommerce, Consumers are Pulling Back
August 09, 2024  |  Retail

Consumers are thinking twice before pulling the trigger to buy even everyday items — a hesitation to spend that’s evidencing itself in slowdowns and headwinds for...

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Gen Z Uses Grocery Subscriptions 133% More Than Gen X
Gen Z Uses Grocery Subscriptions 133% More Than Gen X
August 08, 2024  |  Consumer Insights

As online grocery subscriptions gain in popularity, Generation Z is leading the charge by a considerable margin. By the Numbers PYMNTS Intelligence’s “How the World...

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Consumer Borrowing Rises Less Than Expected in June
Consumer Borrowing Rises Less Than Expected in June
August 07, 2024  |  Loans

Consumers’ total outstanding credit increased by $8.9 billion in June, with a rise in non-revolving credit partially offset by a decline in revolving credit. Non-revolving credit...

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Fed Data Shows 9.1% of Credit Card Balances Hit Delinquency Status This Year
Fed Data Shows 9.1% of Credit Card Balances Hit Delinquency Status This Year
August 06, 2024  |  Consumer Finance

Delinquency rates are unchanged, at least in the second quarter. But debt is still rising, indicating the pressures of recent and continued spending on credit...

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The ‘Cautious Consumer’ Emerges as Sentiment and Savings Take a Hit
The ‘Cautious Consumer’ Emerges as Sentiment and Savings Take a Hit
August 02, 2024  |  Consumer Insights

It’s commonplace to refer to the U.S. consumer as the engine that drives the country’s economy. The observation is grounded in truth, given the fact...

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Consumers’ Mixed Economic Sentiments Hurt by Inflation, Lifted by Labor
Consumers’ Mixed Economic Sentiments Hurt by Inflation, Lifted by Labor
July 30, 2024  |  Consumer Insights

As consumers look at their economic prospects, they are torn between factors pulling them in different directions, feeling relatively confident about the job market but...

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46% of US Consumers Say They’re Ready for Open Banking
46% of US Consumers Say They’re Ready for Open Banking
July 30, 2024  |  Digital-First Banking

As younger and affluent consumers drive the trend, open banking payments stand on the verge of widespread acceptance. This payment method, which allows users to...

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