quick service restaurants

Starbucks Appoints Chipotle Head Brian Niccol as CEO
Starbucks Appoints Chipotle Head Brian Niccol as CEO
August 13, 2024  |  Personnel

Starbucks said Tuesday (Aug. 13) that it has appointed Chipotle Chairman and CEO Brian Niccol as CEO, effective Sept. 9, succeeding Laxman Narasimhan, who stepped...

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Fast-Food Chains Promote Value as Restaurant Prices Climb
Fast-Food Chains Promote Value as Restaurant Prices Climb
August 11, 2024  |  Retail

Value has become the watchword for fast-food brands these days. As CNBC reported Sunday (Aug. 11), restaurant CEOs keep pointing to value when explaining to...

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Taco Bell Goes All-in on AI Drive-Thrus as McDonald’s Steps Back
Taco Bell Goes All-in on AI Drive-Thrus as McDonald’s Steps Back
August 07, 2024  |  artificial intelligence

By year’s end, hundreds of Taco Bell drive-thrus could be taking orders without a human on the other end of the speaker. Yum Brands’ ambitious...

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Yum Brands’ Acquisitions Build a Digital Foundation for AI Advancements
Yum Brands’ Acquisitions Build a Digital Foundation for AI Advancements
August 06, 2024  |  Earnings

As Yum Brands aims to be a “leading global digital restaurant company,” per CEO David Gibbs, the quick-service restaurant (QSR) giant is tapping its tech...

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Taco Bell Adding AI Voice Ordering to Hundreds of Drive-Thrus
Taco Bell Adding AI Voice Ordering to Hundreds of Drive-Thrus
July 31, 2024  |  Voice Activation

Taco Bell will add AI voice technology to hundreds of its drive-thrus by year’s end. It’s part of parent Yum! Brands’ plans to integrate voice...

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Starbucks’ Mobile Outage Compounds Financial Woes as Q3 Sales Decline
Starbucks’ Mobile Outage Compounds Financial Woes as Q3 Sales Decline
July 30, 2024  |  Earnings

Some Starbucks customers faced a disruption on Tuesday (July 30) as the company’s mobile ordering system failed for the second time this month. The outage,...

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McDonald’s Sees ‘Trade Down’ as Paycheck-to-Paycheck Pressures Rise
McDonald’s Sees ‘Trade Down’ as Paycheck-to-Paycheck Pressures Rise
July 29, 2024  |  Earnings

McDonald’s sales fell for the first time since 2020 as lower-income consumers stayed home. The fast food giant released quarterly earnings Monday (July 29) showing a 1% dip...

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Fast Food Brands Struggle as Consumer Sentiment Sours
Fast Food Brands Struggle as Consumer Sentiment Sours
July 21, 2024  |  Retail

Restaurant stocks have been struggling this summer, though it’s not quite clear why. As Seeking Alpha reported Sunday (July 21), weakening consumer confidence and consumer...

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F&B Brands Enter Virtual Worlds to Reach New Consumers
F&B Brands Enter Virtual Worlds to Reach New Consumers
July 10, 2024  |  Retail

As food and beverage brands look for new ways to drive acquisition and loyalty, key players are turning to virtual worlds to reach consumers in...

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