Retail

Retail
QVC CEO Aims Social Commerce at Gen Z Parents
August 08, 2024

Amid merchants’ gold rush for young consumers’ social commerce spending, Qurate Retail is focusing on an often-overlooked demographic: Generation X and baby boomer women on social media and other digital platforms. The company, which owns shopping channels QVC and HSN as well as other retail...

Retail
US Interest in Pure-Play eCommerce Drops 28% in 3 Years
August 07, 2024

As the early stages of the pandemic become more distant history, consumers are becoming less and less interested in purely digital retail journeys.   By the Numbers For the report “2024 Global Digital Shopping Index: U.S. Edition,” PYMNTS Intelligence surveyed more than 2,400 United States consumers...

Retail
Shopify: Retailers Demand More Omnichannel Features Unifying Digital and Physical
August 07, 2024

As consumers demand a seamless experience across both eCommerce and brick-and-mortar channels, Shopify is seeing its customers expect more features that bring digital-like capabilities to the in-store journey. On a call with analysts Wednesday (Aug. 7) discussing the company’s second-quarter 2024 financial results, Shopify President...

Retail
Spirits Distilleries Say Rising Delivery Costs Have Consumers Cautious About Buying Booze Online
August 07, 2024

As consumers seek to balance convenience and cost, alcoholic beverage brands are seeing current economic pressures hamper enthusiasm for beer, wine and spirits delivery. In an interview with PYMNTS for this week’s Shop Talk, Peyton Mason, CFO at craft distillery Laws Whiskey House, which was...

Retail
Fastlane by PayPal Now Open to all US Merchants
August 06, 2024

PayPal’s one-click-checkout tool Fastlane is now available for U.S. businesses of all sizes. The company announced Tuesday (Aug. 6) that the program — first introduced in January — is now open for any businesses using PayPal’s Complete Payments or Braintree platforms. “Merchants often lose sales...

Retail
Instacart Teams With Walgreens on SNAP/EBT and Expands Aldi Partnership
August 06, 2024

Instacart has launched a SNAP/EBT-focused partnership with Walgreens. The collaboration, announced Tuesday (Aug. 6), will offer online SNAP/EBT payment acceptance at more than 7,500 Walgreens stores nationwide, including 100-plus Duane Reade locations in New York, letting customers purchase thousands of SNAP-eligible products for same-day delivery...

Retail
DoorDash, Instacart Try New Angles to Gain Grocery Share
August 06, 2024

As on-demand delivery aggregators look to capture more of consumers’ grocery spending, key players such as DoorDash and Instacart are finding new ways to insert their technology into consumers’ grocery shopping routines. The former, for its part, is looking to rewards collaborations to drive adoption....

Retail
Simon Property Group Remains Optimistic About Consumer Spending in Retail
August 05, 2024

While there are signs in the broader economy that a consumer-led recession could be on the way, real estate investment trust Simon Property Group remains optimistic about its shopping, dining, entertainment and mixed-use destinations. The firm has been telling analysts for well over a year...

Retail
What We Know About Chocolate and Consumer Trends From Mondelez, Kraft Heinz and Hershey Q2...
August 05, 2024

As the consumer packaged goods (CPG) industry grapples with complex economic and consumer trends, three major players — Mondelez International, Kraft Heinz and Hershey — are steering their ships through turbulent waters with distinct strategies and adaptive approaches. From surging cocoa prices to evolving consumer preferences and...