Aggregators

Aggregators
Grubhub Orders Fall off as Competitors Gain Ground
October 19, 2023

Grubhub is taking a hit amid ongoing financial challenges, even as competitors continue their growth.   The aggregator’s owner, Just Eat Takeaway, shared in its third quarter 2023 financial results Wednesday (Oct. 18) that ordering in North America (which, according to CEO Jitse Groen, is “mostly Grubhub”) fell...

Aggregators
DoorDash Remains on Top of PYMNTS Provider Ranking of Aggregator Apps
October 17, 2023

PYMNTS’ Provider Ranking of Aggregators did not see much movement this month, but it did see Talabat make its first appearance on the top-10 list. The Top 5 DoorDash stays on top with a score of 96. No. 2 is unchanged with Uber Eats, which...

Aggregators
Uber Eats Announces Multi-Store Ordering in Bid for Consumer Loyalty
October 11, 2023

With leading restaurant aggregators offering roughly interchangeable services, Uber Eats is expanding its capabilities with the addition of Multi-Store Ordering to stand out to consumers.  The company announced Wednesday (Oct. 11) the launch of the feature, enabling consumers to add items from other restaurants or from...

Aggregators
Grubhub Wants to Be Room Service for Hotels Without Restaurants
October 11, 2023

To reach new customers and drive sales, Grubhub is looking to hotels that do not offer dining options as a key opportunity. In an interview with PYMNTS, Adam Herbert, senior director of Grubhub Onsite, sales and partnerships, explained that the company is capturing hotel guests’...

Aggregators
Uber Eats to Add SNAP, FSA Payment Acceptances to Broaden Audience
September 20, 2023

As Uber Eats looks to reach consumers across income levels, the aggregator is gearing up to accept new kinds of payments. Uber announced Wednesday (Sept. 20) that, in 2024, the aggregator will add the ability for Supplemental Nutrition Assistance Program (SNAP) Electronic Benefits Transfer (EBT)...

Aggregators
Uber Eats Adds New Grocers as Restaurant Aggregators Take on Instacart
September 13, 2023

Uber Eats is partnering with The Save Mart Companies as restaurant aggregators step up their grocery selections to remain competitive while Instacart prepares to go public. Uber’s delivery arm is partnering with the Modesto, California-based grocer, adding more than 190 Save Mart, Lucky and FoodMaxx...

Aggregators
Aggregator App Leader DoorDash Pursued by Uber Eats in PYMNTS Provider Ranking
September 12, 2023

In the fast-paced world of food delivery, DoorDash maintains its lead, with Uber Eats following closely behind in the latest PYMNTS Provider Ranking of Aggregator Apps. This ongoing competition between the two giants continues to shape the food delivery landscape, influencing how consumers experience a...

Aggregators
Grubhub Leverages Amazon’s ‘Just Walk Out’ on Campus as Aggregators Woo Gen Z
August 29, 2023

Grubhub is bringing Amazon’s “Just Walk Out” checkout technology to on-campus convenience stores as aggregators compete to reach students in a bid to secure their long-term loyalty. The Chicago-based aggregator announced Tuesday (Aug. 29) that its campus business is partnering with the eCommerce giant to make...

Aggregators
Gen Z Consumers Most Likely to Use Aggregators for Discovery
August 21, 2023

Consumers overall may typically already know where they are going to order when they open their delivery app, but younger consumers are more open to new restaurants. By the Numbers The April edition of PYMNTS’ Connected Dining series, “Connected Dining: Third-Party Restaurant Aggregators Keep the...