Building lasting relationships with customers has always been a top priority for restaurants, with repeat customers — especially those primed to spend large amounts on every order — making up the bulk of competitive eateries’ customer bases. Understanding these customers’ dining and ordering preferences is...
What will it be tonight — pizza, burgers or Thai? Nothing beats having dinner delivered straight to your door after a long day, and food delivery aggregators such as DoorDash and Uber Eats offer a convenient way to order-in that has many restaurant customers reaching...
It’s a weird year all around, and that certainly applies to the world of mobile apps for order aggregators. PYMNTS’ latest Provider Ranking of Mobile Aggregators reflects heated competition, serious investment, promising ventures — and just a hint of “anything goes.” The Top 5 Boring...
Hong Kong’s Meituan, a food delivery service, hit a valuation of $100 billion on Tuesday (May 26) as shares soared, according to TechCrunch. Meituan is now only the third Chinese firm to achieve that high of a value. Tencent and Alibaba are the others. Shares...
Since PYMNTS began publishing the Provider Ranking of delivery aggregators way back in February, everything has changed. Yes, of course, there’s the COVID-19 pandemic. But from the perspective of PYMNTS Provider Ranking of delivery aggregator apps, the big news for two months now has been...
Pretty much all of us are stuck at home due to the coronavirus pandemic, phones and tablets in hand. Hunger gnaws. The restaurants that remain unshuttered offer delivery or takeout only. It’s a recipe for a massive uptake in online food ordering. But the tidal...