Legacy payment systems in the financial and insurance industries have often resulted in delays, errors and complications, leading to damaged customer loyalty and lost business. As noted in a recent PYMNTS Intelligence research study titled “Fast-Tracking Funds: Finance and Insurance Accelerate Payments,” 40% of insurers...
There are ties at the top and bottom of this edition of PYMNTS Provider Ranking of Insurance Apps. State Farm climbs to the top this month, and two newcomers, Lemonade Insurance and Jerry: Car Insurance, make an appearance. The Top 5 No. 1 is a...
FinTech platforms promise to disrupt entire verticals, bringing ease and speed to sectors that have traditionally been marked by complexity and paper-based interactions. And yet the reality can be something else entirely. Sometimes the disruptors get disrupted — certainly, their stock prices have been battered...
Big Tech and big data have the opportunity to remake entire industries. The Bank for International Settlements (BIS) noted in its Aug. 31 paper, “From Clicks to Claims: Emerging Trends and Risks of Big Techs’ Foray Into Insurance” that some of the giant platforms operating around the...
In the ever-evolving landscape of insurance mobile applications, PYMNTS Provider Ranking of Insurance Apps offers insights into the rising stars in the industry. The Top 5 With a perfect score of 100, Progressive takes the No. 1 spot. State Farm is just two points shy of the top with a...
Victory Insurance has gone live on Insurity’s Sure Claims Payments platform to provide its policyholders, claimants and vendors with a digital experience By integrating Sure Claims Payments with Insurity’s Workers’ Comp Suite policy, billing and claims platform, Victory Insurance has seen improved claimant and vendor experiences, improved issuance with...
CCC Intelligent Solutions delivered second quarter results that show increasing traction in using advanced technologies — artificial intelligence (AI) included — to improve auto claims estimates, resolution and payout workflows. The company posted revenues that grew 10% year over year to $192.8 million. CEO Githesh Ramamurthy...
The auto claims process is changing as manual steps and paper-based interactions are shifting to mobile and digital channels. CCC Intelligent Solutions Vice President Kelli Svymbersky and The Hanover Insurance Group Assistant Vice President of Claims Transformation Lori Pon said there are plenty of avenues from which insurers and providers can draw...
Slice Labs Inc., a provider of on-demand insurance services, announced a partnership with First Connect Insurance Services. Through this new alliance, independent agents from the First Connect network will now have access to Slice’s Contractors General Liability (CGL) small business insurance. According to Aviad Pinkovezky,...
