Automation And Tight KYC Process Improve SMBs' Loan Access
Loans have served as lifelines for SMBs during the pandemic, but trying to get one often comes with clunky onboarding processes. In the Digital-First Banking Tracker, Sam Sidhu, vice chairman and chief operating officer at Customers Bank, explains how banks are leveraging automation and better KYC to underwrite and approve SMBs in need.
