Voice Ordering

Taco Bell Goes All-in on AI Drive-Thrus as McDonald’s Steps Back
Taco Bell Goes All-in on AI Drive-Thrus as McDonald’s Steps Back
August 07, 2024  |  artificial intelligence

By year’s end, hundreds of Taco Bell drive-thrus could be taking orders without a human on the other end of the speaker. Yum Brands’ ambitious...

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Taco Bell Adding AI Voice Ordering to Hundreds of Drive-Thrus
Taco Bell Adding AI Voice Ordering to Hundreds of Drive-Thrus
July 31, 2024  |  Voice Activation

Taco Bell will add AI voice technology to hundreds of its drive-thrus by year’s end. It’s part of parent Yum! Brands’ plans to integrate voice...

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SoundHound AI Expands Voice AI Ordering for Restaurants
SoundHound AI Expands Voice AI Ordering for Restaurants
June 20, 2024  |  artificial intelligence

SoundHound AI announced Tuesday (June 18) its acquisition of key assets from Allset, an online food ordering platform, in a move that bolsters the voice...

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McDonald’s Pauses Drive-Thru AI Chatbot Test Despite Growth in Voice Economy
McDonald’s Pauses Drive-Thru AI Chatbot Test Despite Growth in Voice Economy
June 17, 2024  |  artificial intelligence

After two years of testing, McDonald’s has ended its partnership with IBM to develop an artificial intelligence (AI)-powered drive-thru system. The collaboration, which aimed to...

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Report: DoorDash Boosts Voice AI With Standard AI Hires
Report: DoorDash Boosts Voice AI With Standard AI Hires
March 27, 2024  |  artificial intelligence

DoorDash is reportedly hiring to strengthen its AI-powered voice ordering product for restaurant customers. Senior members of artificial intelligence (AI) startup Standard AI — including former CEO Jordan...

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Restaurants Struggle to Cut Through Static on Voice Ordering
Restaurants Struggle to Cut Through Static on Voice Ordering
July 26, 2022  |  ResTech

As restaurants look to remove friction from the ordering process, many are rolling out increasingly intuitive mobile ordering options, but voice commerce has been slow...

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Deep Dive: How AI Can Help QSRs Profit By Quashing Fraud And Keeping Customers Satisfied
Deep Dive: How AI Can Help QSRs Profit By Quashing Fraud And Keeping Customers Satisfied
November 20, 2020  |  Mobile Order Ahead

Restaurants are facing pressure to meet customers’ demands for improved convenience and personalization as well as touch-free ordering and payment methods as the COVID-19 pandemic...

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Qdoba’s Upgraded App Leaves No Reward Point Behind
Qdoba’s Upgraded App Leaves No Reward Point Behind
March 16, 2020  |  Mobile Order Ahead

Mobile order-ahead is growing faster than ever before, with digital ordering and delivery having grown 300 percent faster than in-store dining since 2014. Approximately 60...

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Retail Pulse: Chipotle Mexican Grill Unveils Alexa Skill; Kroger Goes Back To Basics
Retail Pulse: Chipotle Mexican Grill Unveils Alexa Skill; Kroger Goes Back To Basics
November 22, 2019  |  Retail

Retailers are tapping into voice technology to help consumers order their favorite products such as restaurant takeout as they expand their artificial intelligence (AI) strategies. Chipotle...

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